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Privacy policy

Privacy policy

This privacy statement applies to this website.

Links within these sites to other websites are not covered by the policy.
This statement outlines how we will use and protect information that you provide to us about yourself under the following headings:
Your Personal Data
Data Protection Act 1998
Cookie Policy
Website Security

1. Your Personal Data
We may collect personal information about you if, for example, you take part in a consultation or survey, use any online forms or questionnaires, or when you email us your details in relation to a query. We also collect information if you apply to register with us as a new customer/client.

Third parties
We have contracts with other organisations (or third parties) to carry out certain activities or services on our behalf. If we need to pass any of your personal data to them we will make sure that:

They are only provided with the information they need to carry out the service;
They agree not to use the information received from us for any other purpose than those specified by us; and

They have the proper systems in place to protect personal data.

We also have agreements with third parties in relation to data sharing. For information in relation to those agreements please contact us.

We may also from time to time disclose information to third parties such as government bodies, educational establishments or law enforcement agencies for research purposes, or to produce anonymised statistics. In such cases we would ensure completion of an agreed contract which will ensure that any personal data passed to them is protected in that:

They are only provided with the information they need to carry out the research;
They agree not to use the information received from us for any other purpose than those specified by us; and

They have the proper systems in place to protect personal data.

2. Data Protection Act 1998
You may obtain confirmation of the basic information that we hold about you at any time. If it is incorrect we will promptly correct it when we have received the appropriate notice or evidence from you in writing.

You are also able to make a request for all information that we hold about you under section 7 of the Data Protection Act 1998. This request must be made in writing and any charge applicable at the time will be notified to you on receipt of the request. Please contact us.

3. Cookie Policy
This website uses cookies. A ‘cookie’ is a piece of information, like a tag, which some websites create to enable the web server to collect information from your computer. The ‘cookies’ we use log your progress through the site and record how you accessed the site. They do not collect any personal information about you or about the use of your computer or Internet browsing in any way.

If you do not want cookies to be created on your computer, modern web browsers give you the option to disable them. Please bear in mind that some personalised services on our website may not be available if you choose to disable cookies.

By accessing this Website, you agree that the Cookie Policy will apply whenever you access this Website on any device.

Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of this website constitutes your agreement to all such changes.

4. Website Security
We are careful to guard the security of your personal data and the details of any transactions you make with us over the Internet.

We do this by putting in place and carefully administering a secure IT infrastructure in accordance with industry standards and good practice. We also arrange for audit of our systems by independent experts.

When you use our website to make payments, for example to pay fees online, we use a secure server. Any data you enter is encrypted using a ‘Secure Socket Layer’ (SSL) session. SSL is an industry standard security device and a way to ensure Internet messages are not intercepted.

If you have any questions about our Privacy Policy or any comments on how we can improve this website, please contact us.

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201 Station Road
Balsall Common
Coventry
West Midlands
CV7 7FD
Tel: 01676 529000

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Last updated: March 19th, 2024

All our dentists adhere to the guidelines governing the profession which can be viewed on the GDC website.

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